Account Management
The GlobalStar approach to Account Management is a team effort where account managers from the lead partner and the supporting partners collaborate in a virtual meeting place to ensure consistent application of client policies, contracts and business plans. Account managers remain in constant communication with each other to ensure successful implementations and deliver on-going, pro-active management by objectives through the use of standardized templates and processes on a sophisticated technology platform.
Combining the insights provided by DataStar with the local expertise of the GlobalStar partners, your global account manager will meet with you regularly to make recommendations to optimize your travel management program.
Strategic aims of a consolidated travel management program at GlobalStar:
- Visibility into global travel spend for analysis and financial management
- Cost savings through improved supplier negotiation
- Cost savings through increased usage of preferred vendors
- Cost savings through comparison shopping between local markets
- Consistent level of service to travelers
- Consistent application of travel policy
- More effective implementation of travel initiatives across the organization
- Improved tracking of employees for risk management
How some of our customers are benefiting:
SVB case study - Measurable success for SVB
ReedSmith case study - Full satisfaction for ReedSmith.
